Claremore Daily Progress

Business

March 1, 2013

Doak speaks to biz leaders

(Continued)

CLAREMORE —

“When you regulate 135,000 folks, sometimes you find that people do bad things in this financial climate,” Doak said. “It is very few people that do that, but it causes massive problems behind the scenes.”
Each year, the OID receives approximately 33,000 calls to consumer assistance, 3,535 cases are closed and approximately $4.4 million is recovered.
The agency has a consumer hotline at (800) 522-0071 to help with insurance issues and participates in Oklahoma community events.
 Protection is part of the agencies role, according to Doak.
The Anti-Fraud Unit received 1,084 complaints resulting in 40 felonies presented and $63,162 being recovered.
“These are CLEET certified folks out there doing a great job,” Doak said.

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