Claremore Daily Progress

Top Stories

April 14, 2013

Claremore PD dispatchers to celebrate Public Safety Telecommunications Week

CLAREMORE — National Public Safety Telecommunications Week begins Monday in honor of dispatch emergency professionals.

“Dispatchers are a vital role within the department,” said Sgt. Jamie Starling, Claremore Police Department. “They are our lifeline and sometimes not recognized as they should be because they’re behind the scenes, but we love them.”

Before Starling joined the Claremore police force, she was a CPD communication officer for 13 years.

She said she learned a lot about emergency response as a dispatch professional.

Last year, CPD Communication officers dispatched approximately 27,000 calls and answered approximately 10,000 calls that were not dispatched such as calls for phone numbers, officers, records and administration, said Communications Supervisor Stacey Dowden.

“We answer all 9-1-1 calls for the City of Claremore Police, Fire and Medical. We constantly monitor weather and set off tornado sirens when needed.”

In addition, communication officers answer all calls for City of Claremore utilities after hours as well as bond subjects out of jail, who have received city charges. These are just a few of the dispatchers’ responsibilities, she said.

“There is a communication officer here 24/7, it never ends. It can get tough sometimes when you’re short staffed like we are.”

The CPD currently has nine communication officers on staff, including Supervisor Dowden, who has worked with the dispatch unit for more than 11 years.

The dispatchers are either currently certified or will be certified in CPR, Emergency Medical Dispatch, Emergency Telecommunications, Oklahoma Law Enforcement Telecommunications Systems (OLETS), National Law Enforcement Telecommunications Systems (NLETS) and National Incident Management Systems.

OLETS is a program of the Department of Public Safety and is an information sharing network that allows law enforcement agencies across the state access to both state databases and information from various states as well as the federal government, according to information from the Department of Public Safety.

NLETs, a non-profit corporation, owned and operated by states and funded solely by fees for service, includes a state-of-the-art secure information sharing system for state and local law enforcement agencies.

As part of National Public Safety Telecommunications Week, Dowden said each communication officer will receive a jacket with the CPD logo in  recognition of their dedication and hard work.

The Claremore Police Department is currently taking applications for communication officer positions through next Friday. Those interested can fill out an application online at

Residents wanting to write a commendation to Claremore’s public safety dispatchers can visit for email information.

Text Only
Top Stories
  • No evidence or human remains found

    Rogers County Sheriff’s deputies and assisting agencies vacated a Tiawah property Friday, after no evidence or human remains were found in connection to the disappearance of a local resident that went missing in 1996.

    July 27, 2014

  • RCLC launches letter campaign

    The Rogers County Literacy Council, RCLC, is launching their annual letter writing campaign.
     A United Way Organization, the council is asking for community support to help promote literacy in the English language.

    July 27, 2014

  • taylor.armerding.jpg Inequality crisis shot with factual problems, hypocrisy

    President Obama, various media and political liberals say inequality, of all things, is the defining issue of our times. Yet this message is delivered by multimillionaires and a president who jets from tee time to stump speech on the taxpayer's dime.

    July 26, 2014 1 Photo

  • Obama wants limits on US company mergers abroad

    Staking out a populist stand ahead of the midterm elections, President Barack Obama on Thursday demanded “economic patriotism” from U.S. corporations that use legal means to avoid U.S. taxes through overseas mergers.

    July 25, 2014

  • Local churches impact poverty

    Claremore First Christian Church, First United Methodist and the Pastoral Alliance are combining efforts to host a 16-week program, “Getting Ahead in a Just Getting by World,” based off of the national program — “bridges out of poverty.”

    July 25, 2014

  • Grand Jury recesses until August

    The multicounty grand jury charged with investigating accusations of misconduct by Rogers County officials recessed Thursday until August 19-21, saying it needed to hear from more witnesses before returning a finding in the matter.

    July 25, 2014

  • Former Sheriff’s deputy arrested

    The Rogers County Sheriff’s Office arrested ex-deputy Brian Kindle Wednesday after receiving multiple reports concerning his safety.

    July 25, 2014

  • Chelsea man receives 54-year sentence for child abuse

    A Chelsea man was sentenced to 54 years in prison Wednesday after he pleaded guilty to the charges of child abuse by injury and child sexual abuse.

    July 25, 2014

  • Rogers County Clerk sues The Daily Progress

    Rogers County Clerk Robin Anderson has filed a lawsuit against The Daily Progress and the newspaper’s government reporter Salesha Wilken.

    July 24, 2014

  • Band.jpg Local band loses everything on tour

    A Claremore band, The Last Slice, had $30,000 worth of equipment, instruments, merchandise and clothes stolen while on the East Coast Ska Revival tour in Miami, Fla.

    July 24, 2014 1 Photo