Claremore Daily Progress

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May 3, 2013

Rogers County in need of ombudsman volunteers

CLAREMORE —

Oklahoma’s Grand Gateway Area Agency on Aging, parent organization for Pelivan Transit Transportation, is in need of ombudsman volunteers for Rogers County long-term care facilities. 
An ombudsman is a person who visits with residents, informing them of their rights and ensures that those rights are protected.
“Volunteers listen to concerns residents may experience with staff, family or other agencies associated with their care in the facility,” said Elaine Evans, Grand Gateway Ombudsman Supervisor. 
“They do informal problem solving and support residents and families in solving their own problems.”
According to a release from AAA, 60 percent of Oklahoma residents who live in long-term facilities have no personal visitors.
“At this time, there is one certified ombudsman volunteer for the residents who live in the Rogers/Nowata County long-term care facilities and no volunteers in Claremore,” said Evans. “Residents who have no one need someone to speak on their behalf if a problem occurs.”
She said each ombudsman will be certified to volunteer at a facility located near his or her home.
A free ombudsman volunteer training has been scheduled for 9 a.m.- 4 p.m. May 14 and May 21 at the Rogers County Health Department, 2664 N. Highway 88.
For more information, contact Grand Gateway AAA Ombudsman Supervisors Elaine Evans or Lahona Young at 1-800-482-4594.
Ombudsman supervisors are available for group presentations, evening and weekend volunteer training upon request.

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