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Cindy Adams has been Administrator at the Claremore Veterans Center since 2000. She came to the facility when it opened in 1988 to serve as Administrative Officer. Before that she worked at the Claims and Benefits Office in Muskogee. In total, she has been with the Oklahoma Department of Veterans Affairs for 32 years.
PROGRESS PHOTOS/Rebecca Hattaway /


Published June 21, 2008 02:16 pm - Veterans Center celebrates 20 years

Caring for America’s heroes


By REBECCA HATTAWAY

On Friday, June 20, the Claremore Veterans Center celebrated a milestone — its 20th anniversary.

When it opened in 1988, it was the only facility in the state to have been built for the purpose of being an Oklahoma Veterans Center.

“Other centers had been set up in converted buildings,” said Cindy Adams, administrator since 2000. “Sen. Stratton Taylor was instrumental in getting the land donated from (Rogers State University). He saw the need for a Veterans Center in Northeastern Oklahoma.”

The then 250-bed long-term nursing care facility hired its first employee in January of ‘88.

“It was interesting setting up an operation from just an empty building,” Adams said. “We hired the employees, ordered the equipment and supplies, did training, and wrote policies.

“It’s gone by really fast. I remember those first days — most of the phone calls we received were from people wanting jobs. We spent all day telling people how to apply. Our days were so busy they flew by — and now it’s 20 years later.”

That June, the center welcomed its first resident.

Of the 288 current residents, only one who was admitted in 1988 is still living, according to Adams.

“The biggest difference we see in the residents now is that they’re sicker than those we saw when we first opened. They have more chronic illnesses and need more nursing care. It seems hospitals are discharging them quicker to long-term care facilities rather than home,” she said.

Providing 24-hour medical and nursing care, the Claremore Veterans Center includes a laboratory, X-ray services, rehabilitation, a pharmacy, social services and recreation, dietary services and housekeeping.

There are 366 full-time staff.

“Our residents are special — our veterans are special,” Adams said. “Our employees have to have a special place in their hearts for the residents in order to provide the level of care that they do.”

In response to demand for specialized care of Oklahoma veterans with dementia, a new 52-bed special needs unit for Alzheimer’s/dementia patients opened in December 2002, expanding the center’s total beds to 302.

“We had converted one of our units into a locked unit for dementia residents in 1993, so when the time came to build the new unit, we had the opportunity to use what we had learned — what worked and didn’t — and incorporate it into the design. The staff actually had input.”



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